Terms & Conditions

1. Introduction

Welcome to Pettin'! These Terms and Conditions ("Terms") govern your use of our website www.pettinofficial.com and your purchase of our pet products. By accessing our site and making a purchase, you agree to these Terms.

2. Definitions

· "We," "Us," "Our" – Refers to Pettin', its owners, and affiliates.

· "You," "Customer" – Refers to any user accessing our website or purchasing our products.

· "Products" – Refers to all pet-related items available for sale on our website.

2. Use of the Website

· You must be at least 18 years old to make a purchase.

· You agree to use this website only for lawful purposes and not to engage in fraudulent activities.

· We reserve the right to refuse service to anyone at our discretion.

3. Products & Orders

· Product Descriptions: We aim to provide accurate product information, but we do not guarantee that descriptions, images, or other content are error-free.

· Pricing: Prices are subject to change without notice. The final price is confirmed at checkout.

· Order Acceptance: We reserve the right to refuse or cancel an order if payment is declined, fraudulent activity is suspected, or the product is out of stock.

· All orders are subject to availability.

· Payments are processed securely via third-party providers. We do not store payment details.

5. Shipping & Delivery

· We ship orders within 48 hours of purchase.

· Delivery times may vary based on location and external factors.

· Customers are responsible for providing accurate shipping details. We are not liable for delays due to incorrect information.

6. Returns & Refunds

· Returns are accepted within 48 hours of delivery.

· Products must be unused and in original packaging to qualify for a refund.

· Refunds will be issued to the original payment method within 3-5 working days.

· Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

7. Product Disclaimer

· Our pet supplements and products are designed to support pet well-being but are not a substitute for veterinary care.

· Always consult a vet before introducing new supplements to your pet's diet.

· We do not guarantee specific results from our products.

· Pettin’s products, including vitamins, supplements, and other pet-related items, are intended to support overall pet well-being but are not a substitute for professional veterinary advice, diagnosis, or treatment. We are not veterinarians, and we do not provide medical guidance. Always consult a licensed veterinarian before introducing any new supplement, dietary change, or product to your pet’s routine. Pettin' is not responsible or liable for any adverse reactions, illnesses, injuries, or other issues that may arise from the use of our products. By purchasing and using our products, you acknowledge that you do so at your own discretion and risk.

8. User Conduct

By using our website, you agree not to:

· Engage in fraudulent or illegal activities.

· Use our website to distribute harmful software (malware, viruses, etc.).

· Copy, reproduce, or exploit any content without permission.

9. Intellectual Property

All content on our website, including logos, images, text, and product descriptions, is owned by Pettin' and protected by copyright laws. Unauthorized use is prohibited.

10. Limitation of Liability

· We are not liable for indirect, incidental, or consequential damages arising from the use of our products.

· Our maximum liability is limited to the amount paid for the product in question.

11. Governing Law

These Terms are governed by the laws of the United Kingdom and Europe. Any disputes will be resolved in courts of this jurisdiction.

12. Changes to Terms

We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of our website constitutes acceptance of the revised Terms.

13. Contact Information

For any questions regarding these Terms, please contact us:
Email: pettinofficial@gmail.com

Effective Date: February 2025